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Growth & Operations Executive

Kuala Lumpur, Malaysia Full-time

About the Role

We are looking for a Growth & Operations Executive who takes ownership, moves fast, and thrives in ambiguity.

Your job isn't just to complete tasks — it's to make sure things move. You will work across Product, Marketing, Compliance, and Operations to drive investor trust, user conversion, and smooth execution across the platform.

This includes investor communications, property launch storytelling, in-app conversion touchpoints, event execution, redemption follow-ups, and operational coordination.

If you're waiting for someone to hand you step-by-step instructions, this isn't the role. We want someone who sees what needs to be done and gets it done.

Requirements

  • Ownership mindset — "not my job" isn't in your vocabulary
  • Strong execution discipline — you follow through and close loops
  • Highly proactive — you identify problems and act before being asked
  • Strong written and verbal communication skills
  • Comfortable coordinating across multiple teams and stakeholders
  • Able to manage multiple priorities without losing detail
  • Strong judgment in customer-facing communication and operational decisions
  • Comfortable working in fast-moving environments with shifting priorities

Nice to have

Not mandatory — strong candidates from different backgrounds are welcome.

  • Experience in operations, growth, marketing, investor relations, or startup environments
  • Experience in fintech, proptech, or customer-facing operations
  • Familiarity with CRM tools, campaign execution, and event coordination
  • Strong storytelling instinct for trust-building content
  • Basic video editing or short-form content editing skills (CapCut, Canva, etc.)

Perks

  • 🎂 Birthday leave! (Because you shouldn't be working on your birthday)
  • 🏥 Medical insurance reimbursement (includes medical outpatient claims)
  • 💻 Work gadget allowance
  • 🧘 Lifestyle and mental health allowance (yes, that covers your gym membership!)
  • 🚌 Public transport allowance
  • 📚 Upskilling and learning opportunities
  • 🎮 Fun company activities (online gaming squad, book club, mushroom farming, climbing, painting, embroidery, hiking, and more!)
  • 🍿 Unlimited pantry snacks and drinks

About the Company

Urby is a fractional property investment platform that lets Malaysians invest in real estate starting from RM10. We're part of UrbanMetry, a WEF Technology Pioneer backed by Monk's Hill Ventures, and recently received approval for SC Malaysia's regulatory sandbox.